The use of this website and/or the registration as a user of this website implies the acceptance of the following terms and conditions
2. Ownership of this website
This website as well as all the rights of its content, images, text, designs and software are protected by the laws of Intellectual Property, Industrial Property and international treaties relating to copyright and are the property of DENTARED ODONTOLOGY SERVICES S.L. (hereinafter referred to as 'Dentaltix')
3. Access and Basic Information:
Access to our services implies your registration as a Dentaltix user and in order to identify yourself you must provide us with a series of basic identification and contact details about yourself as a user.
To process your registration, Dentaltix may request additional information and verification of your email address at any time. To this end, it is very important to bear in mind that you must always provide us with your e-mail address, guaranteeing that it is yours and that you have the right to use it.
4. Use of your content
4.1 The reproduction, transmission or exploitation of the content of the website shall be exclusive to Dentaltix, and any reproduction, transmission or exploitation carried out without the express authorisation and consent of Dentaltix shall constitute a violation.
4.2 It is specifically prohibited to control or copy any content or information contained in this website and apps using any type of robot, spider, scraper, other automatic means or manual process for any purpose whatsoever, without our express written permission.
5. Notifications and promotions
Dentaltix may send you notifications to the email address you provided in your user registration to inform you about promotions, new releases, features and other news available at Dentaltix.
At Dentaltix we want to make your experience on the web as productive as possible, so we will try to ensure that the advertising and promotions we send you are adapted to your profile.
You will always be in control of what kind of promotional information you want to receive.
6.1. Dentaltix acts as a platform for the promotion and sale of dental health products that are manufactured by other companies and are intended for professional dental use only. Therefore Dentaltix disclaims any responsibility for the malfunction or inappropriate use of any of the products purchased through the platform.
6.2. All the products marketed through the website have the corresponding guarantee offered by the manufacturer, and in no case will Dentaltix be responsible for any faults or damage to them.
6.3. Although Dentaltix makes every effort to ensure the accuracy and precision of the content of this website, it may contain errors or inaccuracies. As a result, we cannot fully guarantee the reliability or accuracy of its content.
6.4. Dentaltix declines all responsibility for the information contained in the websites of third parties connected by links to the websites of Dentaltix.
6.5. Under no circumstances will Dentaltix be held liable for any damages of any kind arising from the use of this website.
6.6. Any use that violates any of these conditions will entitle Dentaltix to claim for damages.
If any provision of these terms and conditions is or becomes invalid or unenforceable under applicable law, such provision shall have no effect, but only to the extent of such invalidity, and shall not affect any other provision of these terms and conditions.
8. Legislation and applicable jurisdiction
These conditions of use must be interpreted and are governed by current Spanish legislation. Any dispute derived from these conditions must be settled before the courts of Madrid. However, this will not prevent Dentaltix from exercising the right to resolve any dispute in another competent jurisdiction.
Dentaltix reserves the right to change the content of this web page, at any time and without prior notice.
1. Basic information
To be able to start using Dentaltix, you will only need to register by providing a series of basic data to identify yourself as a user, accepting Dentaltix’s Conditions of Use.
To carry out a purchase with Dentaltix, you must provide us with more information related to you, for example your address, telephone and billing details, so we can offer you our services in the best possible way. All of your information will be available and you will be able to modify it or delete it directly from Dentaltix’s “My Account” section.
For these purposes, we inform you that all of the data and information that you provide during your registration or as a user, as well as whilst using Dentaltix, will become part of an automated and not-automated processing file, responsibility of Dentared Odontology Services S.L.
This information is collected to form part of a database in order to communicate with customers, suppliers and carry out Dentaltix’s own activity functions, with Don Ramón Martínez being the File Manager.
The data included in Dentaltix’s file will be stored for the necessary amount of required for the purpose of the treatment for which they have been collected, or until you decide to exercise your right to cancellation.
2. Data Changes and Removals with Dentaltix
You can request to be removed as a Dentaltix user whenever you like, although we hope that this doesn’t happen. In addition, you are in charge of your personal details and can change these at any time.
In compliance with the provisions of the O.L. 15/1999 on the Protection of Personal Data and the Regulation (EU) 2016/679 of the European Parliament, Directive 95/46/CE, General Data Protection Regulation, you can exercise your access, rectification, cancellation or opposition rights upon written request to the File Manager at the address indicated at the bottom of the web page or via email to firstname.lastname@example.org, addressing it to the File Manager, attaching a copy of your National Identity Card or passport.
To the same effects, the person registered with www.dentaltix.com/en will be able to access, modify or remove their personal details by accessing the “My Account” section of the aforementioned website.
3. Data transfers
Dentaltix is authorised to use the data collected for commercial purposes and to give them to third parties that advertise and sell their products through Dentaltix so that they can send the products requested by the customer. Bear in mind that access to your details will be given with the sole purpose of providing the Dentaltix service.
Refusal to provide the data requested will make it impossible in their case to offer the services for which said data has been requested.
4. Commercial purposes
Dentaltix can use the data collected, through the email, telephone or address provided, for communicating to the person registered information related to products and services, new releases, competitions, offers and/or promotions of goods or services that are marketed through the Dentaltix platform.
In the same way as with all the information provided, the person registered with Dentaltix will be able to cancel the sending of all commercial information, as well as giving explicit consent to receive other information and being able to modify or cancel said authorisation at any moment from the “My Account” section on www.dentaltix.com/en or by sending us an email to email@example.com.
5. International data transfer
In order to correctly offer you their services, many of Dentaltix’s suppliers are or host their information outside of the European Economic Area.
Therefore, when you register with Dentaltix you consent and accept that your personal details may be transmitted outside of the European Economic Area for the proper provision of services by Dentaltix.
Dentaltix has adopted the legally required security measures for personal data protection, registered in the files at the Data Protection Agency, guaranteeing the secrecy and confidentiality of the data provided.
Additionally, we promise to act quickly and with responsibility in the event that the security of your data could be jeopardised and to inform you of such if relevant.
A cookie is a small fragment of text that the webpages that you visit send to the browser and which enables the webpage to remember information about your visit, such as your preferred language and other options which could improve your next visit and make the site more relevant to you. Cookies play a very important role given that without them, using the web would be a much more frustrating experience.
Here it is explained that Dentaltix uses the following types of cookies:
− Technical cookies: Cookies used which allow the user to search and use the different options or services that are offered, for example, to control traffic and data sharing, to identify the session, access parts of restricted access, recall the elements that make up an order, carry out the purchasing process of an order, make the application for registration or participation in an event, use security elements when searching or storing, spreading and/or sharing content.
−Personalisation cookies: Those which allow the user to access Dentaltix with some general predefined features according to a series of criteria such as the language, the type of browser, the regional settings from where it is being accessed, etc. Losing personalisation cookies can make the browsing experience for the user more difficult.
−Analysis cookies: Are those used by Dentaltix (cookies from Dentaltix, Google Analytics, Hubspot, PureClarity, Mixpanel) that allow the number of users to be quantified, to statistically measure and analyse the use and activity of the users, as well as to create browsing profiles of them to be able to introduce improvements to Dentaltix.
− Security cookies: Dentaltix will be able to use security cookies to authenticate users, avoid the use of fraudulent credentials at login, and protect user data from non-authorised third parties. The use of this type of cookies allow us to block attacks such as theft of the content that you provide on the web.
− Advertising cookies: Cookies which allow us to manage the Dentaltix publicity to adapt the content of the notifications you receive and adverts in the spaces that provide advertising to Dentaltix (Adwords, Facebook, Hubspot). These cookies allow us to create content which is attractive for you and similarly to personalise the information you receive in accordance with the interests you have shown.
Remember that you can allow, block or delete these cookies when you wish through the setting options on your device or terminal, as well as your internet browser.
You can find information on how to do this from the following webpages:
Google Chrome - https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer - http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-int…
Safari - https://support.apple.com/kb/ph5042
Process and resolve claim inquiries.
Do you have any questions to ask us or have you had any problems with your order? Remember that you can contact us through different channels. You have them all available here. One of our main objectives has always been to provide the best service to our customers and we will be happy to help you. Get in touch with us and together we will find the fastest and most efficient solution for what you need.
If, in the same way, you would like to contact the EU consumer dispute resolution system, you have this possibility available in accordance with Art. 14.1 of Regulation (EU) 524/2013. The European Commission provides an online dispute resolution platform to help consumers and businesses resolve their problems without going to court.
The claim form is available at this link. To fill in the section, what is the company's email address? You need to use these email addresses:
- For orders at Dentaltix.com/ES: firstname.lastname@example.org
- For orders at Dentaltix.com/FR: email@example.com
- For orders at Dentaltix.com/PT: firstname.lastname@example.org
- For orders at Dentaltix.com/IT: email@example.com
- For orders at Dentaltix.com/EN: firstname.lastname@example.org